How we can help
We can work with you to identify key knowledge needs and bottlenecks, as well as developing an overall knowledge management strategy.
Our unique strength is in conducting field research to understand the knowledge needs and issues of operational staff, and then identifying and screening individuals having a comprehensive and authoritative knowledge of, or skill, to meet those needs to work with your internal teams.
Knowledge management is about understanding the interplay between people as they distil, capture and exchange information (content). The complexity of the resulting processes and technology need to be considered holistically.
We use insights from our research to determine who the proficient industry leaders qualified to provide concrete and actionable steps forward are. Our expert-to-expert interaction (your internal team and our external experts) presents the opportunity to create value and meet tactical and strategic requirements of the business initiatives developed by your team.
Our process includes: